An algorithm for problem solving in cars and the human brain

Imagine having a car accident in a parking lot, your car has some small damage and you have to get it fixed. What if your car could tell you which parts are broken and how much it will cost to fix it? During his Ph.D. at BMW, Milan Koch designed the Automated Damage Assessment service, a customer service that does just this. “It should be a nice experience for customers, even in such an awful situation.”